At Bregal Mart, based in Dubai, United Arab Emirates, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bregalmart.com or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and billing information.
  • Account Information: Username, password, and order history.
  • Payment Information: Processed securely through third-party gateways (we do not store full card details).
  • Technical Information: IP address, browser type, device information, and cookies.
  • Usage Data: Pages visited, time spent on site, and products viewed.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about orders, updates, and customer service
  • To improve our website and personalize your shopping experience
  • To send promotional offers and newsletters (you can unsubscribe anytime)
  • To comply with legal obligations in the UAE

3. Sharing of Your Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (payment gateways, shipping companies, email marketing tools)
  • Legal authorities when required by UAE law

All third parties are contractually obligated to keep your data secure and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UAE Federal Law No. 45 of 2021 on Personal Data Protection, you have the right to:

  • Access, correct, or delete your personal data
  • Withdraw your consent at any time
  • Object to the processing of your data
  • Request data portability

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. International Data Transfers

Since Bregal Mart operates from Dubai, your data is primarily stored and processed in the United Arab Emirates. Any transfers outside the UAE comply with applicable data protection laws.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.